Document text
[FULL NAME]
[ADDRESS OF THE DAMAGED HOME]
[EMAIL] · [PHONE]
[DATE]
To: [INSURER] — claims
Policy number: [POLICY NUMBER] · Claim number: [CLAIM NUMBER]
On [DATE OF THE STORM] a storm damaged my home. I lodged my claim on [DATE LODGED]. My loss by item is below; photos, video and receipts are attached.
Item Amount
Building damage (roof, walls, fences) $[AMOUNT]
Contents $[AMOUNT]
Temporary accommodation $[AMOUNT]
Emergency repairs and make-safe $[AMOUNT]
Total loss $[AMOUNT]
My excess $[AMOUNT]
To claim $[AMOUNT]
Please:
1. tell me about the progress of my claim at least every 20 business days — the first update by [DATE];
2. make your decision within 4 months of receiving my claim — by [DATE] — and give it to me in writing with reasons;
3. tell me now if you need anything else from me, and approve the emergency repairs and temporary accommodation listed above.
General Insurance Code of Practice, paras 70, 77 and 78. If I complain, please decide my complaint within 30 calendar days (para 147).
Attached: photos and video; repair quotes; receipts for make-safe work and accommodation; list of damaged contents.
Signature: ______________________
[FULL NAME]
Reply to this document or get a deadline reminder: https://layers.md/au/storm-damage-home-insurance-claim?from=reply-au-storm-claim